Request Remote Control Zoom

Once any participant s document or screen has been shared in a meeting you may request to gain mouse keyboard control via the zoom controls as seen below.

Request remote control zoom.

During a remote support session the user that requested control can enter admin credentials in uac user access control windows if prompted. If the user on the other end is using a windows instruct them to enable the remote control of all applications in their zoom desktop client settings. Click your profile picture then click settings. In this diplomatic language services tutorial video learn how to request control of someone else s screen on zoom.

Participants sharing the screen must be on a pc or mac. Ipad and android devices for example currently don t allow requesting or giving remote control. Requirements to grant remote control 1. A participant who is screen sharing with the zoom desktop client can give you remote control.

Click show options and then click request remote control. You can view and edit keyboard shortcuts in your keyboard shortcuts settings. After a participant gives you control tap the remote icon to start remote control. At the top of your screen select the view options dropdown and click request remote control and then request to the window prompt.

The keyboard shortcuts will appear. Participants must attend meetings on pc mac and ipad devices. Simply click on the options button and select request remote control they will then be able to grant or deny you access to their document or device. This is a helpful feature for interacting.

Problems receiving email messages from zoom. Far end camera control allows another participant to take control of your camera and use pan tilt zoom ptz functionality of the camera. You could be on the wrong device. Instruct the remote user to click approve to the request step 2 in the zoom screen share guide click the user s desktop screen to begin controlling the remote computer.

Use these functions to control the participant s screen. The host of the meeting is the only participant that can request far end camera control. The webcam must have these features for this to work.